customers!

we shouldnt but in our shop we adhere to the philosophy, "all customers are idiots"
this applies to most customers with a few exceptions
we have a policy of when someone tries on a skirt for example and breaks the zip because they have been a little over ambitious about their size, we have to reduce it by 25%, for two weeks then 50% for another two then 75% and if it still hasn't gone it is hidden fora while in the dark recesses of the stock room and bought back out again and we go through the process again. this is head offices policy not ours if we had our way it would go in the bin but because head office (which i am convinced is run by men!) wants to make a quid for it but they dont realise that to replace a zip its costs anything up to £10! utterly pointless!!!
And then we get the hagglers who try to barter with us over the price and not necessarily on damaged items it can be any thing! or of course the customers who take an item into the changing room, try it on and proceed to either get make up on it or (because they smell like they have bathed in thier perfume) get thier own personal odour on it, take the item off hangit back up and go get another "clean" one" infuriating!!!