shoplifters

we get some seriously crafty customers in shop 22, they are constantly coming up with new schemes.
but then again head office doesn't help matters, we are currently running on Minimum staff which is two people in the morning and three in the afternoon to help clear up for next day, and the shop-lifters know this they know which shops are vulnerable and where. i recently picked up a dressing gown to take to the till to price check it and found 15 hangers hidden within... shoplifters!!!! our CCTV broke two years ago and i know of at least three occasions when criminals have got away with it because the cameras weren't working!!!
we are a two floor store, when i stated at shop 22 if you were upstairs i.e. on the till, hanging stock, helping customers getting through the delivery etc, it was drummed into me,
"you DO NOT leave this shop floor unattended at any time, if you need bathroom call and ask for someone to take over for a minute"
now we are lucky if someone is up there once a week! and head office wonder why our stock take result is bad, well a clue might be that most of the stolen stuff is from upstairs!